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FAQ

I have already purchased my manual, how do I get it?

There are two ways to access your manual:

1. Your link will be emailed to you almost instantly after purchase. Please check you spam folder if you do not see it.

2. You can access your link via your account. Login with your email and password you registered with when making your first purchase. Go to: "Your Account" >>> "Order History" >>> "View Orders" >>> Click the [Download here] link in below your order summary.

I never received an email why is this?

Currently some web based mail including Gmail, Yahoo and Hotmail are blocking emails from our server or marking them as spam.  If you don't receive your email please contact support via the contact us form,  or access your link via your account as described above.

I am still having problems accessing my link, what should I do?

Contact support. We are happy to help you.

My link has expired why is this?

Links will expire after 10 days. If you have not downloaded your manual and your link has expired please contact support to have it reset.

How many times can I access my link?

10 times is the maximum - Please contact support if more is required.

The manual I want isn't listed, is this your full range?

No, feel free to request manuals via our contact us page.